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March 24, 2020

Dear Participant,

Like everyone, we are facing an unprecedented situation as we deal with preventing the spread of COVID-19. We realize that you need reliable and safe travel no matter what, and we thank you for your continued efforts in providing valuable data that will help make driving safer in Tampa and beyond.

Effective immediately, we are suspending all CV Pilot maintenance appointments for three weeks. Appointments are tentatively scheduled to resume Thursday, April 16. Participants with existing appointments will be contacted individually to reschedule.

Rest assured, if you encounter any operational issues with your connected vehicle equipment, our help-desk line remains available Monday through Friday, 8 a.m. to 6 p.m. at 813-280-3405. Technical support questions may also be submitted via email to Rob Boelke at rob@tampacvpilot.com.

Data collection will continue, and participants who have not reached the incentive cap of $550 will continue to receive toll rebates.

We encourage you to stay current on advice from the Centers for Disease Control and Prevention and Hillsborough County and follow the recommended guidelines to keep yourself and others safe. Please stay safe and take care of yourself as we go through this together.

THEA CV Pilot Staff

Visit www.TampaCVpilot.com
Help Desk: 813-280-3405
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© Tampa Hillsborough Expressway Authority

Our mailing address is:
Tampa Hillsborough Expressway Authority
1104 East Twiggs St
Tampa, FL 33602

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